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Results for "customer experience improvement"
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Allocation, Accountability
Skills you'll gain: Data Cleansing, Sampling (Statistics), Data Integrity, Data Quality, Data Validation, Google Sheets, Data Analysis, Data Manipulation, SQL, Data Transformation, Spreadsheet Software, Microsoft Excel
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Procurement, Technical Communication, Strategic Communication
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience
DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning, Debugging, Supervised Learning, Data-Driven Decision-Making, Performance Tuning
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: New
Skills you'll gain: Generative AI, Data Wrangling, Unit Testing, Supervised Learning, Feature Engineering, Keras (Neural Network Library), Deep Learning, ChatGPT, Natural Language Processing, Data Cleansing, Jupyter, Data Analysis, Unsupervised Learning, Data Manipulation, PyTorch (Machine Learning Library), Artificial Intelligence, Data Import/Export, Data Ethics, Exploratory Data Analysis, Predictive Analytics
Skills you'll gain: User Experience Design, Persona (User Experience), UI/UX Research, User Centered Design, Design Thinking, Professional Development, Usability, Interviewing Skills, Cross Platform Development, Artificial Intelligence, Responsive Web Design, Web Applications, Mobile Development, Prototyping, Communication, Business Planning
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
In summary, here are 10 of our most popular customer experience improvement courses
- Foundations of Digital Marketing and E-commerce:Â Google
- Project Initiation: Starting a Successful Project:Â Google
- Process Data from Dirty to Clean:Â Google
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Project Planning: Putting It All Together:Â Google
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- From Likes to Leads: Interact with Customers Online:Â Google
- Structuring Machine Learning Projects:Â DeepLearning.AI
- Call Center Customer Service:Â CVS Health
- IBM Generative AI Engineering:Â IBM