Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation, Value Propositions

Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Customer Complaint Resolution, Identity and Access Management, Technical Communication, Issue Tracking, Data Management

Skills you'll gain: Health Care Administration, Patient Safety, Leadership, Continuous Quality Improvement (CQI), Decision Making, Safety Training, Teamwork, Reliability, Health Care, Collaboration, Communication Strategies

Skills you'll gain: Epidemiology, Data Quality, Health Assessment, Data Sharing, Health Systems, Data-Driven Decision-Making, Health Care, Data Analysis, Data Management, Data Collection, Data Storytelling, Data Visualization, Data Presentation, Policy Analysis, Public Affairs, Policy Development, Technical Communication, Program Evaluation, Social Justice, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Strategic Communication, Business Planning, Innovation, Organizational Strategy, Design Thinking, Business Strategy, Strategic Leadership, Health Care Administration, Health Care, Business Management, Health Information Management and Medical Records, Emerging Technologies, Stakeholder Engagement, Agile Methodology, Goal Setting, Digital Transformation, User Centered Design

Skills you'll gain: Client Support, Customer Support, Customer Service, Technical Support, Service Level, Cloud Services, Data Management, Issue Tracking, Technical Communication

Skills you'll gain: Looker (Software), User Accounts, Security Controls, Authorization (Computing), Business Reporting, Scheduling, Google Cloud Platform, Data Visualization Software, Customer Support, Data Sharing, Administration, Auditing

Skills you'll gain: Customer Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Service Management, Issue Tracking, Data Loss Prevention

Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Service Level, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Change Requests

Skills you'll gain: Data Visualization, Dashboard, Business Intelligence Software, Database Administration, Management Reporting, Google Cloud Platform, Authorization (Computing), Administration, Security Management, Data Sharing, Scheduling, Cross-Functional Collaboration, Auditing

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills