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Results for "customer journey mapping"
University of Pennsylvania
Skills you'll gain: Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Data Security, Governance, Business Strategy, Human Resources, Organizational Strategy, Credit Risk, Business Transformation, Risk Management, Tensorflow, Personalized Service, Digital Transformation, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
Skills you'll gain: UI/UX Research, Usability Testing, User Experience Design, Usability, Presentations, Design Research, Persona (User Experience), User Centered Design, Research Methodologies, Prototyping, Interviewing Skills, Figma (Design Software), Information Privacy, Personally Identifiable Information
Skills you'll gain: Site Reliability Engineering, Cloud Infrastructure, Kubernetes, Application Performance Management, Google Cloud Platform, System Monitoring, Infrastructure As A Service (IaaS), Application Deployment, Identity and Access Management, Cloud Applications, CI/CD, Containerization, Cloud Computing, Cloud Security, Cloud Management, Service Level Agreement, Continuous Delivery, Safety Culture, Network Monitoring, Continuous Integration
Skills you'll gain: Cloud Infrastructure, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Infrastructure As A Service (IaaS), Network Monitoring, Cloud Applications, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, Cloud Computing, Network Routing, Cloud Security, Virtual Private Networks (VPN)
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Threat Modeling, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Authorization (Computing), Multi-Factor Authentication, Human Factors (Security)
Skills you'll gain: Storyboarding, Wireframing, Figma (Design Software), Information Architecture, User Experience Design, User Centered Design, Prototyping, User Interface and User Experience (UI/UX) Design, Mockups, User Flows, Mobile Development, Design Elements And Principles, Data Ethics
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Skills you'll gain: Cloud Infrastructure, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Load Balancing, System Monitoring, Infrastructure As A Service (IaaS), Network Performance Management, Network Monitoring, Cloud Applications, Kubernetes, Cloud Computing Architecture, Identity and Access Management, Network Architecture, Network Security, Cloud Computing, Cloud Management, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Creation, Social Media Management, Marketing Strategies, Marketing Analytics, Customer Engagement, Digital Marketing, Brand Awareness, Advertising, Target Audience
Searches related to customer journey mapping
In summary, here are 10 of our most popular customer journey mapping courses
- AI For Business:Â University of Pennsylvania
- Conduct UX Research and Test Early Concepts:Â Google
- Preparing for Google Cloud Certification: Cloud DevOps Engineer:Â Google Cloud
- Preparing for Google Cloud Certification: Cloud Security Engineer:Â Google Cloud
- Value Stream Mapping:Â Coursera Instructor Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Introduction to Cybersecurity Tools & Cyberattacks:Â IBM
- Build Wireframes and Low-Fidelity Prototypes:Â Google
- DevOps, Cloud, and Agile Foundations:Â IBM
- Marketing Analytics:Â University of Virginia