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Results for "customer journey mapping"
Skills you'll gain: UI/UX Research, Usability Testing, User Experience Design, Usability, Presentations, Design Research, Persona (User Experience), User Centered Design, Research Methodologies, Prototyping, Interviewing Skills, Figma (Design Software), Information Privacy, Personally Identifiable Information
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Ideation, Private Equity, Target Market, New Product Development
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Applied Mathematics, Probability & Statistics, Data Transformation, Jupyter, Data Science, Advanced Mathematics, Statistics, Machine Learning Algorithms, Geometry, Statistical Analysis, Machine Learning Methods, Artificial Neural Networks, Algorithms, Data Manipulation, Mathematical Modeling
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Databases, Performance Tuning, Data Pipelines, Database Systems, Data Integrity, Business Intelligence, Data Mart, Data Validation, Data Quality, SQL, Data Transformation, Performance Testing
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Adult Learning Principles, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Employee Performance Management, Compensation Management, Job Evaluation, Developing Training Materials, Compensation Strategy, Human Resource Policies, Organizational Structure, Conflict Management, Occupational Safety And Health, Business Continuity Planning, Risk Management, Business Risk Management
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Social Media Management, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Marketing Strategies, Marketing Channel, Instagram, Digital Marketing
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Searches related to customer journey mapping
In summary, here are 10 of our most popular customer journey mapping courses
- Conduct UX Research and Test Early Concepts:Â Google
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Entrepreneurship:Â University of Pennsylvania
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- Mathematics for Machine Learning:Â Imperial College London
- IBM Product Manager:Â IBM
- The Path to Insights: Data Models and Pipelines:Â Google
- Business Foundations:Â University of Pennsylvania
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- HRCI Human Resource Associate:Â HRCI