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Results for "understand how to think like a customer and put yourself in their shoes"
IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Strategic Marketing, Marketing Management, Marketing Effectiveness, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Product Strategy, Target Market, Marketing Analytics, Market Analysis, Profit and Loss (P&L) Management, Goal Setting
Skills you'll gain: SQL, Web Scraping, Database Design, MySQL, Data Transformation, Extract, Transform, Load, IBM DB2, Relational Databases, Data Architecture, Jupyter, Data Pipelines, Big Data, Database Management, Data Warehousing, Data Governance, Databases, Stored Procedure, Data Manipulation, Automation, Python Programming
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Customer Engagement, Product Demonstration, Rapport Building, Consumer Behaviour
- Status: Free
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Interpersonal Communications, Epidemiology, Data Ethics, Community Outreach, Infectious Diseases, Investigation, Patient Assistance, Case Management, Medical Science and Research, Ethical Standards And Conduct, Risk Analysis, Medical Terminology, Emerging Technologies
Skills you'll gain: Peer Review, Active Listening, Media Production, Storytelling, Post-Production, Editing, Constructive Feedback, Emotional Intelligence, Creative Thinking, Multimedia, Writing, Personal Development, Timelines, Performance Tuning, Self-Awareness, Content Creation, Creativity, Automation, Adaptability
Skills you'll gain: Jupyter, Peer Review, Data Modeling, Data Science, Data Cleansing, Business Analysis, Data Processing, Predictive Modeling, Data Quality, Data Storytelling, User Feedback, Decision Tree Learning
Macquarie University
Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Data Management, Microsoft 365, Data Entry, Productivity Software
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Brainstorming, Decision Making, Creative Thinking, Project Management, Project Planning, Risk Analysis, Emotional Intelligence, Scope Management, Relationship Building
DeepLearning.AI
Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Artificial Intelligence, Network Architecture, Machine Learning, Data Processing, Algorithms
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- The Marketing Plan: IE Business School
- Data Engineering Foundations: IBM
- Interacting with Customers: CVS Health
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
- COVID-19 Contact Tracing: Johns Hopkins University
- Writing and Producing Music in Your Home Studio: Berklee
- Data Science Methodology: IBM
- Excel Skills for Business: Essentials: Macquarie University
- Project Management & Other Tools for Career Development: University of California, Irvine