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Results for "service management"
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Compensation Analysis, Talent Acquisition, People Management, Job Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing, Process Improvement, Marketing Management, Organizational Strategy, Performance Measurement, Marketing Planning, Supply Chain Management, Product Strategy, Operational Analysis, Business Operations, Cost Accounting, Supply Chain Planning, Integrated Marketing Communications, Strategic Marketing, Marketing Strategy and Techniques, Variance Analysis, Statistical Process Controls, Accounting Systems
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Revenue Recognition, Organizational Structure, Governance, Financial Statements, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Accrual Accounting, Project Closure, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Accounting Records, Financial Accounting, Project Implementation, Project Planning
University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Software Development, Risk Management, Agile Methodology, Project Scoping, Stakeholder Engagement
West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales Strategy, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Management, Goal Setting
Advancing Women in Tech
Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Design, Technical Management, API Design, Technical Product Management, Cross-Functional Collaboration, Recruitment, Program Management, Team Performance Management, Management Training And Development, Microservices, Employee Retention, Employee Coaching, Talent Management, Leadership and Management, Talent Acquisition, Communication, Conflict Management
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Brand Management
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Rutgers the State University of New Jersey
Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Health Information Management and Medical Records, Electronic Medical Record, Workflow Management, Health Systems, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Service Design
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
Microsoft
Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Project Schedules, Virtual Teams, Team Building, Conflict Management, Team Management, Change Management, Project Management Life Cycle, Procurement, Cost Management, Return On Investment, Project Management Institute (PMI) Methodology, Teamwork
Columbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Risk Management, Project Closure, Lean Methodologies, Project Controls, Real Estate, Cash Flows, Business Transformation, Innovation, Architecture and Construction
In summary, here are 10 of our most popular service management courses
- Human Resource Management: HR for People Managers: University of Minnesota
- Value Chain Management: University of Illinois Urbana-Champaign
- Business Value and Project Management: University of Illinois Urbana-Champaign
- Project Management: University of Colorado Boulder
- Sales Force Management: West Virginia University
- Real-World Engineering Management: Advancing Women in Tech
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Introduction to Customer Service: CVS Health
- Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
- Supply Chain Management: Rutgers the State University of New Jersey