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Results for "service management"
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Project Risk Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Project Schedules, Stakeholder Communications, Work Breakdown Structure, Dependency Analysis, Agile Methodology, Kanban Principles
University of California, Irvine
Skills you'll gain: Stakeholder Management, Conflict Management, Project Management, Project Planning, Project Management Life Cycle, Project Documentation, Requirements Management, Project Scoping, Organizational Structure, Influencing
Skills you'll gain: Puppet (Configuration Management Tool), CI/CD, Containerization, Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Kubernetes, Cloud Computing, DevOps, Infrastructure As A Service (IaaS), Cloud Services, Configuration Management, Continuous Monitoring, Scalability, Virtual Machines, Public Key Infrastructure, Automation, Regression Testing
- Status: Free
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Transportation Management, Operations Management, Asset Management, Stakeholder Management, Benchmarking, Analysis, Environment and Resource Management, Community Development, Environmental Issue, Economics, Socioeconomics, Public Policies
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Regression Analysis, Leaflet (Software), Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Visualization, Plotly, Machine Learning Algorithms, Interactive Data Visualization, Probability & Statistics, Knitr
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Operating Systems, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cyber Threat Intelligence, Cloud Computing, Cloud Services, IT Management, Change Management, Business Technologies, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Information Technology, Portfolio Management, Governance
University of California, Irvine
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Management, Team Building, Leadership and Management, Project Management, Project Management Life Cycle, Performance Reporting, Scheduling, Stakeholder Management, Communication
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Applications, Kubernetes, Identity and Access Management, Cloud Computing, Cloud Storage, Network Infrastructure, Containerization, Virtual Machines, Generative AI, Platform As A Service (PaaS), Serverless Computing, Load Balancing, Relational Databases, Scalability
- Status: Free
Yale University
Skills you'll gain: Optimism, Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Behavioral Economics, Adaptability, Emotional Intelligence, Mental Health, Psychology, Social Skills, Time Management
In summary, here are 10 of our most popular service management courses
- Fundamentals of Project Planning and Management: University of Virginia
- Initiating and Planning Projects: University of California, Irvine
- Configuration Management and the Cloud: Google
- Management of Urban Infrastructures – part 1: École Polytechnique Fédérale de Lausanne
- Introduction to Customer Service: CVS Health
- Data Science: Johns Hopkins University
- Supply Chain Logistics: Rutgers the State University of New Jersey
- Technical Support Fundamentals: Google
- Information Systems: University of Minnesota
- Project Management: The Basics for Success: University of California, Irvine