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Results for "service management"
University of North Texas
Skills you'll gain: Hospitality Management, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Human Resources, Recruitment, Employee Performance Management, Employee Onboarding, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Interviewing Skills
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Account Management, B2B Sales, Business Development, Customer Relationship Management, Strategic Partnership, Market Opportunities, Active Listening, Customer Insights
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Risk Analysis, Quality Management, Project Management, Timelines, Milestones (Project Management), Cost Management, Project Planning, Peer Review, Budgeting, Project Management Life Cycle, Scope Management, Change Management
- Status: Free
Starweaver
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer Service, Technology Strategies, Innovation, Consumer Behaviour
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Product Management, Accounting, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Marketing, Financial Forecasting, Balance Sheet, Business Analysis, Complex Problem Solving, Financial Analysis
Skills you'll gain: Puppet (Configuration Management Tool), CI/CD, Containerization, Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Kubernetes, Cloud Computing, DevOps, Infrastructure As A Service (IaaS), Cloud Services, Configuration Management, Continuous Monitoring, Scalability, Virtual Machines, Public Key Infrastructure, Automation, Regression Testing
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Performance Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Innovation, Change Management
University of Michigan
Skills you'll gain: Health Care Administration, People Management, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Leadership and Management, Quality Improvement, Health Care, Performance Improvement, Organizational Leadership, Team Management, Strategic Leadership, Healthcare Industry Knowledge, Facility Management, Fundraising
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Improvement, Process Management, Process Improvement, Health Care Administration, Health Care, Leadership, Empowerment
In summary, here are 10 of our most popular service management courses
- Management Foundations in the Hospitality Industry: University of North Texas
- Foundations of Project Management: Google
- Relationship Management and Business Development : Starweaver
- Project Management Principles and Practices: University of California, Irvine
- Hospitality Luxury Brand Management: Starweaver
- Software Product Management: University of Alberta
- Foundations of Management: IESE Business School
- Configuration Management and the Cloud: Google
- Introduction to Service Innovation and Management: Northeastern University
- Introduction to Healthcare Management: University of Michigan