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Results for "understand how to think like a customer and put yourself in their shoes"
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Michigan
Skills you'll gain: Data Structures, Python Programming, Data Manipulation, Development Environment, File Management, Data Analysis, Computer Programming, Software Installation
University of Michigan
Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Personal Development, Lifelong Learning, Positive Behavior Support, Behavior Management, Decision Making, Ethical Standards And Conduct
DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Tensorflow, Supervised Learning, Keras (Neural Network Library), Artificial Intelligence, Machine Learning, Python Programming, NumPy, Performance Tuning
Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Hardware Architecture, Computer Engineering, Computer Hardware, Computational Logic, Systems Architecture, Computer Programming, System Design and Implementation, Program Development, Data Storage
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
Skills you'll gain: Project Management, Milestones (Project Management), Data Storytelling, Requirements Analysis, Project Scoping, Stakeholder Management, Project Planning, Project Documentation, Quality Management, Interviewing Skills, Communication
University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Rapport Building, Constructive Feedback, Empathy, Active Listening
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, Mobile Development, Design Research, Cross Platform Development, React.js, Web Development Tools
- Status: Free
Copenhagen Business School
Skills you'll gain: Culture Transformation, Talent Management, Crisis Management, Innovation, Business Leadership, Leadership, Strategic Leadership, Organizational Change, Organizational Strategy, Ethical Standards And Conduct, Communication, Governance, Change Management, Decision Making
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Foundations of Project Management: Google
- Introduction to Customer Service: CVS Health
- Improving Customer Retention: Coursera Instructor Network
- Python Data Structures: University of Michigan
- Finding Purpose and Meaning In Life: Living for What Matters Most: University of Michigan
- Neural Networks and Deep Learning: DeepLearning.AI
- Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course): Hebrew University of Jerusalem
- Attract and Engage Customers with Digital Marketing: Google
- Capstone: Applying Project Management in the Real World: Google
- Communication Strategies for a Virtual Age: University of Toronto