Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Creation, Social Media Marketing, Instagram, Content Management, Social Media Strategy, Facebook, Performance Analysis, Content Strategy, Brand Management, Brand Awareness, Customer Engagement

Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication

Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Persona Development, Marketing Planning, Marketing, Media Strategy, Customer Analysis, Marketing Strategies, Facebook, Instagram, Digital Marketing, Goal Setting, Key Performance Indicators (KPIs)

Skills you'll gain: Data Storytelling, Storytelling, Design Thinking, Business Strategy, Business Modeling, Marketing Communications, Data Visualization, Brand Strategy, Project Portfolio Management, Business Planning, Growth Strategies, Technology Strategies, Business Process, Strategic Planning, Digital Transformation, Risk Management, Business, Innovation, Strategic Thinking, Market Opportunities

Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Product Lifecycle Management, Advertising, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing, Communication Planning, Product Strategy, Revenue Management, Marketing Channel, Strategic Marketing, Market Dynamics, Peer Review, Presentations, Merchandising, Retail Sales, Supply Chain

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer Service, Greeting Customers, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Customer Relationship Building, Consumer Behaviour, Communication, Active Listening

Skills you'll gain: Negotiation, Overcoming Objections, Contract Negotiation, Communication, Communication Strategies, Cooperation, Active Listening, Persuasive Communication, Interpersonal Communications, Conflict Management, Diplomacy, Overcoming Obstacles, Business Ethics, Needs Assessment, Personal Development, Strategic Leadership, Business Strategy, Collaboration, Leadership, Goal Setting

Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving

Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Solution Design, Business Modeling, Stakeholder Management, Business Strategy, Lean Methodologies, Performance Measurement, Customer Analysis

Skills you'll gain: Target Audience, Social Media Marketing, Social Media Management, Social Media Content, Data Storytelling, Social Media, Social Media Strategy, Campaign Management, Performance Analysis, Content Creation, Facebook, Marketing Effectiveness, Media Planning, Performance Measurement, Performance Metric, Persona Development, Marketing Analytics, Marketing Materials, Advertising, Advertising Campaigns

Skills you'll gain: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Market Intelligence, Research Design, Target Market, Customer Analysis, Experimentation, Decision Making, B2B Sales

Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Interpersonal Communications, Communication, Needs Assessment, Persuasive Communication, Relationship Building, Empathy, Customer Insights, Problem Solving