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Results for "service level"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
- Status: [object Object]
Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Risk Management Framework, Software Documentation, Spreadsheet Software
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Windows Servers, Network Infrastructure, Data Storage, Virtualization, User Accounts
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Searches related to service level
In summary, here are 10 of our most popular service level courses
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Technical Support Fundamentals: Google
- Google IT Support: Google
- IBM IT Support: IBM
- Customer Service Fundamentals: Knowledge Accelerators
- Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud
- System Administration and IT Infrastructure Services: Google
- Introduction to Technical Support : IBM
- CVS Health Call Center Customer Service: CVS Health
- AWS Cloud Support Associate: Amazon Web Services