Zoho Corporation
Zoho Sales Representative Professional Certificate
Zoho Corporation

Zoho Sales Representative Professional Certificate

Master Sales with Zoho. Learn essential sales skills, learn directly from Zoho’s leaders, and gain real-world training with Zoho CRM to excel in SMB and enterprise sales.

Zoho CRM

Instructor: Zoho CRM

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Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

5 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

5 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Describe the fundamental concepts of the sales cycle, distribution channels, sales techniques and methods, and customer relationship management. 

  • Describe the roles and responsibilities of a sales rep in terms of qualifying new business and key account management.

  • List and practice core sales skills relating to closing a deal. Describe essential communication and soft skills required for a sales rep.

  • Get started with Zoho CRM for sales representatives. 

Details to know

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Taught in English
Recently updated!

March 2025

Prepare for a career in Business

  • Receive professional-level training from Zoho Corporation
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Zoho Corporation
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Professional Certificate - 5 course series

What you'll learn

  • Sales cycle concepts

  • Building customer relationships and sales management concepts

  • Tailoring sales approaches based on sales channels

  • Applying sales techniques

What you'll learn

  • Structure of a sales department in an organization.

  • List the roles and responsibilities of a sales rep.

  • Qualifying new business and retaining existing business.

  • Visualize a day in the life of a sales rep.

What you'll learn

  • How to work on building your skillsets.

  • Key skillsets to execute a sales process.

  • How to build communication skills required in sales

  • How to build softskills for sales personality development.

What you'll learn

  • Sign up for a Zoho CRM account.

  • Describe the key business functions and processes that can be mapped to Zoho CRM.

  • Implement basic sales force automation processes in CRM.

  • Install and use the Zoho CRM mobile application for field sales activities.

What you'll learn

  • Build and present a sales portfolio.

  • Prepare confidently for sales interviews.

  • Practice real-world sales tasks through a guided project.

  • Use Zoho CRM for managing deals, tasks, and analytics.

Instructor

Zoho CRM
Zoho Corporation
5 Courses130 learners

Offered by

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